What material are Mineraloite products made of?
1. Main material
All our pieces are made of high-quality stainless steel with 18K gold plating , a resistant, hypoallergenic and durable material.
2. Textile details
Some designs —such as chokers or fabric necklaces— incorporate selected cotton fabrics , soft to the touch and comfortable for everyday use.
③ Material properties
Stainless steel with 18K gold plating maintains its color and shine even over time, preventing oxidation and wear.
④ Mineraloite Commitment
We select materials that reflect our values: durability, elegance, and awareness . Each piece combines technique and soul.
How should I take care of it so that it doesn't get damaged?
① General care
- Avoid contact with water, perfume, creams, or chemicals .
- Clean them with a soft, dry cloth after each use.
② Conservation
Store them in a dry, moisture-free place , ideally inside their Mineraloite cotton bag .
Do not use abrasive products or expose them to direct sunlight.
③ Textile pieces
Gently rub the surface of your piece with the polishing cloth. Never wash the polishing cloth as it will lose its effectiveness, and keep out of reach of children!
④ Mineraloite Recommendation
Treat your jewelry as what it is: an extension of your style, your energy, and your attitude. True luxury is in the details.
How long will my order take?
1. Preparation and shipping
- Orders are prepared and shipped within 24 to 48 business hours .
2. Tracking and Delivery
- Tracking numbers are sent automatically as soon as your order is packaged.
Please check your junk mail or spam folder if you do not receive it within 72 hours of placing your order .
- Domestic deliveries are made within 24 to 48 business hours from the dispatch of the package .
③ Returns
We accept returns within 30 days of receipt , provided the product is in perfect condition and in its original packaging.
④ Customer service
For any questions regarding shipping or returns, you can contact us at hello@mineraloite.com . We'll be happy to help.
What's included in my order?
1. Premium Presentation
Every Mineraloite order is prepared with care and attention to detail. We want opening your package to be as special an experience as wearing our jewelry.
2. Order contents
Your order includes:
- Mineraloîte cotton pouch , which also works as a cleaning cloth .
- Branded card with message and care tips.
- Exclusive Mineraloîte sticker to personalize your favorite items.
③ Special Orders
For purchases over €50 , you will also receive a rigid Mineraloîte box , perfect for gifting or storing your jewelry in style.